Whatsapp Chatbot Tools Recommended

AutoResponder for WhatsApp is an Android app that helps the WhatsApp chat app. With this app, you can automatically reply to different kinds of WhatsApp chats. Since the WhatsApp Business API came out, brands have been trying to be the first to make a WhatsApp bot to improve the customer experience.

Whatsapp ChatbotSince the API rules have loosened up a bit and WhatsApp is becoming more open to all kinds of businesses, the competition has gotten even tougher.

If you think it would be great to have a WhatsApp bot but that the process of making one is too complicated, don’t give up just yet. Using the WhatsApp Business API integration, a WhatsApp bot can have automated conversations with customers right in the messaging app.

Rule-based chatbots on WhatsApp are made up of interactions that look like decision trees and offer a more structured experience (using natural language processing for a more natural conversational effect).

The most important benefits of a WhatsApp chatbot are:

  1. Being able to talk to customers quickly and not all at once is important (at a time most convenient to the customer).
  2. Getting in touch with customers without making them leave their comfort zone (via an app they use daily).
  3. Thanks to accurate user history and data collection, each interaction has a personalized feel.
  4. A WhatsApp bot can be used for more than just customer service. It can be used for sales and lead generation, product promotion and recommendation, customer feedback and engagement, and booking.
  5. Communication inside the company, and so on.

Real estate, travel and hospitality, finance, education, online retail, and probably any type of subscription-based business are likely to make the most money from a WhatsApp chatbot.

Create a WhatsApp Chatbot

To use the auto-reply feature on whatsapp, try using an application to create a WhatsApp chatbot. WhatsApp chatbot is a kind of third-party application that you can use to reply to every word you get from an incoming message. After receiving the incoming message, the bot will send a reply message according to the words in the database that you have set in the application.

With this WhatsApp bot, you can not only reply to customer messages, but also respond directly to messages from friends or groups. The reply from your WhatsApp is certainly very fast.

WhatsApp was founded by Brian Acton and Jan Koum in 2009. In 2014, Facebook bought the company for $1.5 billion. Today, businesses can use WhatsApp to send push marketing emails and make it easy to get in touch with them.

  • Botscrew
    As a business solution, Botscrew has some interesting marketing features. CRM (Customer Relationship Management), Salesforce, Messenger, Trello, Slack, and their API can all be integrated. Botscrew also has artificial intelligence, which means that you can teach your chatbot to give more accurate answers.
  • Botsociety
    You can make a prototype and send it in MP4, GIF, or Excel format to your development team. Your chatbot can be tested in real time by hundreds of certified testers. It speeds up the process and gives you more control over how the conversation goes.
  • Agentbot
    It gives a lot of analytical data about interactions with customers. You can use AI to teach your bot to give better answers to customer questions and even add fun things like GIFs.
  • SnatchBot
    SnatchBot is a strong contender because it can be used as both a front-end and a back-end tool. Some of our favorite things are sentiment analysis, automatic speech recognition, sharing, and working together. There is also a store where you can buy bots to add to your ecosystem.
  • MessengerPeople
    BMW has used it to automate how they help customers in their workshops. When a chatbot interacts with WhatsApp, tickets are created that users can easily drag and drop. Even though automation is the end goal, MessengerPeople has useful features like ticket assignment.

There are a lot of chatbot tools for WhatsApp, but not all of them are the same. Some have simple integrations and functions, while others have more complex features that are meant to help businesses learn more. When choosing a tool for your WhatsApp chatbot, think about what your business needs right now.

Does it matter what a customer wants? Do you want to be able to get to know someone better after the first conversation? Would it make business sense to build something complicated that takes a long time to talk about?

There’s a lot more to think about, but we’re sure that WhatsApp chatbot tools will keep getting better. And for brands that want to grow but don’t want to lose their image or level of customer service, the more complex the solution, the better.